1. Download the client

This service runs the official, open-source RustDesk client — no custom installer or modified build is distributed here. Download the correct build for your operating system directly from the RustDesk project's official release page, then install it as you would any other application.

Windows, macOS, Linux, Android, and iOS builds are all available from the release page above. Choose the file matching your device.

2. Point it at our server

After installing, open RustDesk, go to its network/ID server settings (the gear icon → Network, or the "ID/Relay Server" section depending on platform), and enter the following exactly as shown:

ID Server remote-desktop.neumediatechnology.com
Relay Server remote-desktop.neumediatechnology.com
Key yKzdgP7C95AYI8IKoQy89AQai7aoscpcbAYNjmpUwWc=

Save the settings. RustDesk may prompt you to restart the application for the change to take effect.

3. Connect

  1. Open RustDesk on both the computer you want to control and the computer you're connecting from.
  2. Make sure both are configured with the same ID/Relay server and key shown above.
  3. Each RustDesk window shows a numeric ID. Enter the remote computer's ID on the connecting side to start a session.
  4. The remote computer will be asked to accept the connection (or you can set an unattended-access password in RustDesk's own settings on that machine).

Good to know