Setup guide for connecting via RustDesk (open-source remote desktop)
1. Download the client
This service runs the official, open-source RustDesk client — no custom
installer or modified build is distributed here. Download the correct
build for your operating system directly from the RustDesk project's
official release page, then install it as you would any other
application.
Windows, macOS, Linux, Android, and iOS builds are all available from
the release page above. Choose the file matching your device.
2. Point it at our server
After installing, open RustDesk, go to its network/ID server settings
(the gear icon → Network, or the "ID/Relay Server" section
depending on platform), and enter the following exactly as shown:
ID Serverremote-desktop.neumediatechnology.com
Relay Serverremote-desktop.neumediatechnology.com
KeyyKzdgP7C95AYI8IKoQy89AQai7aoscpcbAYNjmpUwWc=
Save the settings. RustDesk may prompt you to restart the application for the change to take effect.
3. Connect
Open RustDesk on both the computer you want to control and the computer you're connecting from.
Make sure both are configured with the same ID/Relay server and key shown above.
Each RustDesk window shows a numeric ID. Enter the remote computer's ID on the connecting side to start a session.
The remote computer will be asked to accept the connection (or you can set an unattended-access password in RustDesk's own settings on that machine).
Good to know
This is the standard open-source RustDesk client — there is no web-based admin console and no account/sign-in system tied to this page. All configuration happens inside the RustDesk app itself, on each device.
Only share the key above with people who are meant to use this server; anyone with the key and server address can relay through it.
If you run into connection issues, double-check that the ID/Relay server fields were saved correctly and that your device has internet access.